My response to a Nationwide customer survey

I’ve always enjoyed banking with Nationwide. The service has been good and the website easy to use. However, I’ve had it up to here with the transphobic bullshit used to advertise Nationwide services. The television advert based on the “bad transvestites” from Little Britain portrays an interaction between staff and customers which would be highly inappropriate if experiences by actual trans people – whether transvestites, transsexed women, or genderqueer individuals. We have quite enough of this crap in our everyday lives, thanks. Seeing two offensive characters toddling across the computer screen whilst I’m trying to check my account doesn’t help.

This, combined with Nationwide’s continued (and clearly unlawful) demand that trans people present them with a Gender Recognition Certificate when changing their name with the bank, means I will soon be closing my account and moving elsewhere.

Good riddance.

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